01Introduction
HorizonHub is a computer systems design and related services practice, developed and maintained by SwanHub. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, communicate with us, or engage us to deliver systems design, integration, and technical services. We take the responsibility of handling your information seriously, and we have written this policy in plain language so that you can understand exactly what we do with the data we receive.
By using our website or otherwise providing us with your personal information, you acknowledge that you have read and understood the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the website and contact us with your concerns before providing further information.
02Who We Are
The website horizonhub.buzz is operated by Chengdu Xinghong Xiangji E-commerce Co., Ltd. (成都行鸿享集电子商务有限公司), a company registered in China. Our registered address is No. 18, 1st Floor, Unit 1, Building 2, No. 1 Beidong Street, Qingyang District, Chengdu - 610000, China (CN). Throughout this policy, references to HorizonHub, we, us, and our refer to Chengdu Xinghong Xiangji E-commerce Co., Ltd. (成都行鸿享集电子商务有限公司).
HorizonHub operates within the Professional, Scientific, and Technical Services sector, specifically in the field of computer systems design and related services. We provide systems architecture, application integration, data engineering, cloud and infrastructure planning, observability, and managed technical services to clients around the world.
03Scope of This Policy
This policy applies to personal information we collect through our website, through email and telephone communications, and through the delivery of our professional services. It applies regardless of whether you interact with us as a prospective client, an active client, a website visitor, a job applicant, or a business partner.
This policy does not apply to third party websites, products, or services that may be linked from our website. Those third parties maintain their own privacy practices, and we encourage you to review the privacy policies of any external service before you provide information to them. We are not responsible for the content or privacy practices of websites that we do not operate.
04Information We Collect
We collect several categories of information depending on how you interact with us. The categories are described below so that you always know what we may hold about you.
Information you provide directly
When you complete a contact form, subscribe to our newsletter, request a proposal, or communicate with us by email or telephone, you may provide your name, email address, phone number, company name, job title, and any details you include in your message. This is the most common category of information we collect, and it is always provided voluntarily.
Information collected automatically
When you visit our website, our systems may automatically record technical information such as your internet protocol address, browser type, device type, operating system, referring pages, pages viewed, the date and time of your visit, and approximate geographic location derived from your internet protocol address. This information helps us understand how the website is used and how we can improve it.
Information from third parties
In some cases we may receive information about you from third parties, such as analytics providers, business partners, or publicly available sources, when it is necessary to deliver or improve our services. We only use such information in accordance with this policy.
Sensitive information
We do not collect sensitive categories of personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data through our website, and we ask that you do not provide such information to us through our contact forms or email. If such information is shared with us in the course of a project, we will protect it in accordance with applicable law and this policy.
05How We Collect Information
We collect personal information through several lawful and transparent methods. The primary methods are described below so that you can recognize when collection occurs.
First, we collect information when you choose to give it to us directly, for example by submitting a form on our website, sending an email, calling our office, or exchanging business cards with a member of our team. Second, we collect technical information automatically as you navigate our website, using standard technologies such as server logs and cookies. Third, we may collect information from publicly available sources or from partners where that information is relevant to a project we are delivering on your behalf.
We do not collect information by deceptive means, and we do not purchase personal information from data brokers for marketing purposes. The information we hold is limited to what is reasonably necessary for the purposes described in this policy.
06How We Use Information
We use the personal information we collect for a limited and clearly defined set of purposes. These purposes are listed below, and we do not use your information for purposes that are incompatible with them.
- To respond to your inquiries and provide the information or services you have requested.
- To prepare proposals, statements of work, and project documentation.
- To deliver and manage the professional services we have agreed to provide.
- To communicate with you about project progress, invoices, and support matters.
- To improve our website, our services, and the overall experience we offer.
- To send you newsletters or updates when you have requested them, and to honor your opt-out choices promptly.
- To comply with legal obligations, resolve disputes, and enforce our agreements.
We do not use automated decision making or profiling to make decisions that produce legal or similarly significant effects concerning you. Any decisions about the services we provide are made by qualified human members of our team, and you may contact us at any time to ask about how a decision was reached.
07Legal Bases for Processing
Where applicable law requires us to identify a legal basis for processing personal information, we rely on one or more of the following bases. We process information with your consent when you voluntarily provide it for a specific purpose, such as subscribing to a newsletter or requesting a proposal. We process information where it is necessary to perform a contract with you or to take steps at your request before entering into a contract, such as preparing a quote for a systems integration project.
We may also process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. Legitimate interests include operating, securing, and improving our website, understanding how visitors use our site, and protecting our systems and clients from fraud or misuse. Finally, we process information where we are required to do so to comply with a legal obligation.
10Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
For example, correspondence related to a project may be retained for the duration of the engagement and for a reasonable period afterward to address follow up questions, warranties, and legal obligations. Newsletter subscription information is retained until you unsubscribe. When information is no longer needed, we delete or anonymize it in a secure manner.
11Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, and periodic review of our security practices.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use care when transmitting sensitive information online and to contact us if you have reason to believe that your interaction with us is no longer secure.
We also maintain internal policies and procedures designed to ensure that personal information is accessible only to those members of our team who need it to perform their duties. Our team members receive guidance on handling personal information responsibly, and we review our security measures on an ongoing basis to address new and evolving risks.
12International Data Transfers
HorizonHub is based in China and serves clients worldwide. As a result, the personal information we collect may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your own country.
When we transfer personal information across borders, we take steps to ensure that the information receives an adequate level of protection. These steps include using contractual safeguards and applying consistent security practices regardless of where the data is stored or processed. By using our services and providing us with your information, you understand that your information may be transferred as described in this policy.
13Your Rights and Choices
Depending on your location and the applicable law, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing, and the right to data portability.
You may also have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing. To exercise any of these rights, or to ask a question about how your information is handled, please contact us using the details in the Contact Us section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
If you are located in a jurisdiction that provides additional rights, such as the European Economic Area or the United Kingdom, we will honor those rights to the extent required by applicable law. We will not discriminate against you for exercising any privacy right, and we will provide the information you request in a clear and accessible format.
14Privacy for Children
Our website and services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.
If we become aware that we have inadvertently collected personal information from a child without the appropriate parental consent, we will delete that information as quickly as reasonably possible. We encourage parents and guardians to supervise the online activities of children in their care.
15Third Party Services
Our website may contain links to third party websites, plugins, and services that we do not control. When you follow a link to an external website, that website may collect information about you according to its own privacy practices. We are not responsible for the privacy practices or the content of any third party website.
We encourage you to read the privacy policies of any third party services you use. This policy applies only to information collected by HorizonHub through the channels we operate and control. If you have concerns about a third party linked from our site, please contact us, and we will review the link.
16Do Not Track Signals
Some browsers offer a Do Not Track feature that sends a signal to websites indicating that a user does not wish to be tracked. At this time, there is no widely accepted standard for how websites should respond to these signals. As a result, our website does not currently respond to Do Not Track browser signals.
We do, however, honor your explicit preferences in all other respects. If you would like to limit how your information is used, you can contact us directly, unsubscribe from our communications, or adjust your browser settings to restrict cookies and other tracking technologies as described earlier in this policy.
17Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the date at the top of this page and, where appropriate, provide a more prominent notice on our website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website after any changes to this policy will constitute your acceptance of the updated terms, to the extent permitted by law.
18Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below.
- Company: Chengdu Xinghong Xiangji E-commerce Co., Ltd. (成都行鸿享集电子商务有限公司)
- Address: No. 18, 1st Floor, Unit 1, Building 2, No. 1 Beidong Street, Qingyang District, Chengdu - 610000, China (CN)
- Email: connect@horizonhub.buzz
- Phone: +15743925473
- Website: https://www.horizonhub.buzz
We will acknowledge your inquiry and work to respond to your request within a reasonable period of time.